Skip to main content
Submit a request
Sign in
Sign in
Submit a request
Tatcha
Shipping & Delivery
Shipping & Delivery
Delivery Options
What delivery services do you offer?
Which countries do you ship to?
Order Queries
An item is missing from my order. What should I do?
I have a missing, incorrect, damaged, or faulty item
What happens if I'm not in when my order arrives?
Where is my order and how can I track it?
Can I cancel or amend my order?