Skip to main content
Submit a request
Sign in
Sign in
Submit a request
Tatcha
Shipping & Delivery
Shipping & Delivery
Delivery Options
What delivery services do you offer?
Which countries do you ship to?
Order Status & Tracking
Where is my order and how can I track it?
What should I do if my order hasn’t arrived?
What happens if I'm not in when my order arrives?
My order hasn't shipped yet, please can you help?
My order hasn't arrived in time, please can you help?
Order Changes & Cancellations
Can I cancel or amend my order?
Can I amend the parcel details or redirect to a different address?