I've received an item that I didn't order 28 April 2022 10:55 Updated If there's something unexpected in your order, please contact us here and we can investigate. It helps to include an image if possible. Related articles I've received my order and there is an item missing What delivery services do you offer? How do I return my order? How do I know if my order was placed successfully? I've used a product and it doesn't agree with my skin, can you help?