Important Update
Due to staff shortages, our phone and live chat support lines are currently unavailable. We sincerely apologise for any inconvenience this may cause and appreciate your patience during this time.
For assistance, please reach out to us via email at customercare@tatcha.co.uk, and we’ll do our best to get back to you as quickly as possible. Thank you for your understanding and continued support.
Opening Hours:
Monday to Friday – 09:00 – 17:00 GMT
(Closed on Bank Holidays & Weekends)
- Live Chat: Click the chat icon in the bottom right corner of our website.
- Webform: Please fill in the request form here
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Phone: 01636 556180
*Please note: Calls are chargeable, and rates vary by network provider. - Email: customercare@tatcha.co.uk
Please note that response time may vary during busy periods but we aim to get back to you within 48 hours.
Influencers
The Tatcha Family is our community for creators and brand advocates. Connect with the Tatcha team and unlock new perks as you complete tasks like creating content for our campaigns, giving honest reviews and sharing the love on social media. Apply here.
A community for creators and brand advocates.
A community for creators and brand advocates.
A community for creators and brand advocates.