How can I contact Customer Service? 05 April 2023 13:31 Updated You can email us directly at customercare@tatcha.co.uk. Chat to us online or on the phone by calling 01636 556180. Related articles How do I know if my order was placed successfully? I've received my order and there is an item missing I've used a product and it doesn't agree with my skin, can you help? What delivery services do you offer? Can I cancel or modify an order once it has been placed?